Tag Archives: isp

Afrihost: More Mobile Data, Same Price Tech News 29 MAR 2015

For some reason, ever since the MTN takeover of Afrihost back in June 2014, it seems to have become kind of been cool to moan about Afrihost’s services and customer service – none of which makes sense to me because I’ve been using them for a good five years now and I have absolutely nothing to complain about at all! In fact, I’ve pretty much thrown all my Internet eggs in their basket because of their fantastic systems, support tools and customer service – ADSL, web hosting, mobile data… they all just work!

afrihost-mobile-data

Anyway, if you have a mobile data contract with them then you would have been pleasantly surprised to recently receive an e-mail from them during March 2015, announcing that their Double Data promotion was in essence back – but this time for their mobile data offering (it is already in place on their standard capped ADSL packages).

All existing clients get 100% more data than what they currently receive for their spend, so for example, a client with a 250MB package for R29 per month will now receive 500MB per month for the same amount (which affects me, seeing as I hang on to the 250MB mobile data as a backup to switch over to when my ADSL line falls over – relatively often thanks to all the loadshedding). Clients on higher packages will also receive more data, for example, clients receiving 2GB per month will now receive a total of 3GB per month.

So in other words, pretty handy, quite appreciated, and definitely a move to try and win back some customer sentiment and perhaps drive more people to take up their Afrihost Plus+ membership (which I don’t really see the point of just by the way).

Thanks Afrihost. I continue to be coloured impressed with your service and products!

Related Link: https://www.afrihost.com/mailshots/2015_mobile_data_signup_more_data/

Afrihost Internet Connectivity: A “Still not Quite Up” Update CodeUnit 28 APR 2010

If you are in the position of having switched to Afrihost thanks to their particularly cheap ADSL prices or any of the other smaller ISPs that offer some quite attractive rates, you’ll no doubt be quite frustrated over these last couple of days I’m sure.

International connectivity has pretty much been non-existent or moving at a completely unusable crawl since Monday, all thanks to a disruption in the all important Seacom undersea fiber cable that connects Africa to the rest of the world and acts as the cheap carrier line that allows all these small ISPs to offer the deals that they do.

After noticing a fault in the line, Seacom originally pencilled in the maintenance period to commence on Saturday 24th April, but unfortunately rough seas and stormy conditions prevented the repair ship from launching the submarine operation in order to bring up the affected faulty segment and run repairs on it. As it is, it would now seem that the problem is much larger than initially thought and there are currently reports from Seacom that the cable may very well be down all the way through until Friday the 30th of April!

Some of the other ISPs like MWEB purchased redundancy on the SAT3 cable that Telkom uses and that certainly helped their customers a bit, but as of the 28th that access has since been withdrawn by Telkom, meaning that if you opted to go with any other ISP outside of Telkom and the few others that make use of the SAT3 or 3G system, you’re pretty much screwed at the moment.

A good example of single point of failure then I’m afraid.

That said, Afrihost is at least offering some sort of limited, extremely shaped and throttled Internet access through a special proxy server it has since set up (http://www.afrihost.com/proxy.pac), but as you can well imagine, the amount of traffic trying to get through there is already clogging that alternative route up.

So in other words, unless your needs are entirely local, you’re pretty much dead in the water at this point in time.

Else, if you have a setup like me back home where I make use of both an Afrihost and Telkom ADSL account, you can sit back, give a wry smile and continue to work, thanks to the surprisingly reliable (for a change) Telkom alternative!

Now who would ever have thought the use of the words “Telkom” and “alternative” in a single, positive sentence? ;)