GroupWiseAnyone using an automatically installed copy of GroupWise as their mail client (like us here at UCT) might occasionally come across the following error message on startup:

This application has failed to start because ccsw32.dll was not found. Re-installing the application may fix this problem.

Of course, re-installing GroupWise achieves squat, so I had to look up the cause and solution for this error before it drove me nuts. Thankfully though, the guys at Novell Technical Support have pinpointed the problem and let us in on the fix.

Firstly, the problem crops up with Novell GroupWise 6.5 and Novell Client v4.91 for Windows 2000/XP. The problem appears to be that the NMAS component is only partially installed by the NW Client, which means that not all the files were correctly assigned on install. The solution? Pretty simple actually.

Rename the C:\WindowsSystem32
to C:\WindowsSystem32ccsw32.dll.

That’s it. Simply start up GroupWise once more and you’ll be happy to find that the annoying error message is now lost forever.