For some reason, ever since the MTN takeover of Afrihost back in June 2014, it seems to have become kind of been cool to moan about Afrihost’s services and customer service – none of which makes sense to me because I’ve been using them for a good five years now and I have absolutely nothing to complain about at all! In fact, I’ve pretty much thrown all my Internet eggs in their basket because of their fantastic systems, support tools and customer service – ADSL, web hosting, mobile data… they all just work!
Anyway, if you have a mobile data contract with them then you would have been pleasantly surprised to recently receive an e-mail from them during March 2015, announcing that their Double Data promotion was in essence back – but this time for their mobile data offering (it is already in place on their standard capped ADSL packages).
All existing clients get 100% more data than what they currently receive for their spend, so for example, a client with a 250MB package for R29 per month will now receive 500MB per month for the same amount (which affects me, seeing as I hang on to the 250MB mobile data as a backup to switch over to when my ADSL line falls over – relatively often thanks to all the loadshedding). Clients on higher packages will also receive more data, for example, clients receiving 2GB per month will now receive a total of 3GB per month.
So in other words, pretty handy, quite appreciated, and definitely a move to try and win back some customer sentiment and perhaps drive more people to take up their Afrihost Plus+ membership (which I don’t really see the point of just by the way).
Thanks Afrihost. I continue to be coloured impressed with your service and products!